Effective Date: March 1st 2025

Last Updated: 2025

1. Introduction

Horizon Home Buyers LLC ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with us for appointment confirmations, reminders, and promotional communications.

2. Information We Collect

We may collect the following personal information:

Contact Information: Name, phone number, and email address.

Appointment Details: Date, time, and location of scheduled services.

Marketing Preferences: Your consent and preferences for promotional messages.

Technical Data: IP address, device information, and usage data (collected through online forms, if applicable).

3. Purpose of Data Collection

We collect and use your personal information for the following purposes:

Appointment Management: To send confirmations, reminders, and updates.

Promotional Communications: To send offers, discounts, and marketing messages (with your consent).

Customer Support: To respond to inquiries and provide assistance.

Legal Compliance: To meet regulatory obligations.

4. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

Consent: For promotional messages, we obtain your explicit consent.

Contractual Necessity: To manage and confirm appointments.

Legitimate Interests: For business-related functions, such as customer service.

5. Data Sharing and Third Parties

We do not sell your personal information. We may share your data with trusted service providers, such as:

Communication Platforms: To send SMS or email notifications.

Marketing Partners: For promotional campaigns (with your consent).

Legal Authorities: When required by law.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

Under the GDPR and CCPA, you have the right to:

Access and Portability: Request a copy of your personal data.

Correction: Request correction of inaccurate or incomplete data.

Deletion: Request deletion of your personal information.

Opt-Out: Opt out of promotional messages at any time.

Do Not Sell: We do not sell your data, but you can still request confirmation of this.

To exercise your rights, contact us at:

Phone: 813-358-0286

Email: [email protected]

Address: 919 High Rock Pt, York, SC 29745

8. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, or misuse.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted with the revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Phone: 813-358-0286

Email: [email protected]

Address: 919 High Rock Pt, York, SC 29745